(4.3 / 5)1950+ Ratings

Unihertz Reviews

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Overall Rating

4.3

11 Reviews

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About Unihertz

Unihertz is a team of skilled designers and engineers dedicated to creating diverse smartphones for all. They have successfully launched eight Kickstarter campaigns since 2017, with over thirty thousand global supporters. Their Jelly Pro smartphone raised an astounding 1.2 million USD in one month, with ten thousand backers. Unihertz releases one or two unique smartphones annually, providing users with high-quality and distinctive devices. With their experienced team and manufacturing plant, Unihertz is committed to delivering smartphones that meet their high standards.

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Unihertz Customer Reviews (11)

0/5

Tom Schueller

Verified Buyer

Feb 10, 2023

Patrick Young

Verified Buyer

Feb 10, 2023

David Soto

Verified Buyer

Feb 10, 2023

Yolande Lavallée

Verified Buyer

Feb 9, 2023

France Poisson

Verified Buyer

Feb 7, 2023

Robert Kelly

Verified Buyer

Feb 7, 2023

Sven Hofmann

Verified Buyer

Feb 7, 2023

Ken McFalls

Verified Buyer

Feb 5, 2023

Alfonsino Dellucci

Verified Buyer

Feb 4, 2023

Qoqa Usamov

Verified Buyer

Feb 4, 2023

Unihertz Customer’s Q&A

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Unihertz FAQs

How long does it take to process my order?

It usually takes 3 working days to process your order.

How long does it take to ship to my area?

The delivery timeframe varies for different shipping locations and may be affected by force majeure events. If you don't receive your items after 3 weeks, please contact customer service.

What is Unihertz's warranty policy for smartphones and accessories?

Smartphones have a 12-month warranty, and accessories have a 1-month warranty. All quality-related defects on items sold directly by Unihertz or authorized resellers are covered by an extensive warranty starting from the date of purchase. The warranty is void if the items are taken outside the country of purchase.

What is Unihertz's repair service?

Unihertz provides repairing services to help you repair broken screens, replace batteries, and fix other issues. The price depends on the type of repair, and repair and shipping costs must be covered by the customer.

What is Unihertz's return policy?

Every item sold from Unihertz's official website enjoys a money-back guarantee if the product has not yet been shipped. Once shipped, Unihertz does not issue refunds unless there are quality issues that cannot be solved.